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Quickly find out if we've already addressed your query.

  • How easy is it to clean and maintain Decoline Loose Lay?
    It has never been easier to clean and maintain your Decoline Loose Lay. We have developed an enhanced protective surface treatment known as Nano Silver Anti-Bacterial protection, which has been incorporated into our floors. Nano Silver offers outstanding slip, scuff and soiling resistance, resulting in an easier and more environmentally friendly regime for the cleaning and maintenance of your floor. Decoline Loose Lay is very hardwearing and like any hard flooring, regular maintenance will enhance the beauty and durability of your new floor. To assist with the care and maintenance of your Decoline floor, please refer to our cleaning and maintenance guide.
  • What adhesive do we use with Decoline loose lay?
    We use a hardset adhesive. Contact your adhesive supplier for best recommendations. Decoline will not be liable for any loss, damage or complaint if the prescribed adhesive system is not used orits instructions strictly followed.
  • Can I lay Decoline loose lay over existing flooring like ceramic tiles or other vinyl?
    Whether laying over ceramic tiles, vinyl or other types of flooring, it is important to install Decoline in accordance with the AS 1884: 1985 flooring standards and practices and to ensure that that subfloors are permanently dry, smooth, level, clean and constructed to provide a firm foundation. To learn more about your Decoline installation, contact our expert Customer Service staff or please refer to our installation guide.
  • Can I lay Decoline loose lay in the bathroom?
    Absolutely, you’ll find that Decoline Loose Lay is a practical option for your home with its high levels of safety compliance, easy to maintain regime and hygienic properties. From the bathroom to the kitchen, Decoline Loose Lay is perfect for any room of your house.
  • What are the warranties like for the products?
    Using durable materials and the latest technology, we’ve created product ranges that will last for many years in your home. Our inspired ranges come with a life time residential and 10 year commercial warranty.
  • Do you have to seal the floor? Will liquids seep through if you don’t?
    The incorporation of Nano Silver surface protection on all our Decoline products eliminates the need for initial sealing. Furthermore your floor should have been fitted tightly – so that no spillages seep through tile edges or custom cuts. To avoid slippery surfaces, any spills should be cleaned up straight away.
  • Can I lay my Decoline loose lay flooring on yellow tongue or particle board?
    Yes. These types of subfloor are suitable only when covered with minimum 5.5mm thick flooring grade hardboard – ‘Masonite’ or similar – to eliminate later potential movement in changing climatic conditions.
  • Can I use Decoline loose lay on strairs?
    Absolutely! The front edge of each step will need to be finished off with compatible stair nosing’s. Please contact your supplier who will be happy to provide you all the information and advice you need to install your Decoline floor on stairs.
  • Can I use Decoline loose lay over under-floor heating?
    While also durable and beautiful to look at, Decoline Loose Lay is able to be installed over underfloor heating systems. Decoline Loose Lay is suitable for installing over under-floor heating systems, providing they have been insulated so that the surface temperature does not exceed 29*C. Decoline Loose Lay is warmer and softer underfoot than stone and ceramic tiles making it a popular choice for bathrooms, kitchens and conservatories. However, Decoline’s floors can also be laid over under-floor heating systems for extra warmth. When visiting your local retailer, do remember to mention under-floor heating when selecting your floor. If you are arranging for installation of under-floor heating or have an existing system, we recommend making a note of the manufacturer and model. Your Decoline installer will need to ensure that your heating system is compatible with our flooring. We provide full guidance to our flooring installers about sub floor and adhesive preparation when laying Decoline floors over under-floor heating systems.
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